Privacy Policy

Field Day Felt (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit fielddayfelt.com (the “Site”) or place an order.

Information We Collect

Information you provide. When you place an order or contact us, we collect your name, email address, shipping address, billing address, order details, and any custom message you send through our contact form.

Payment information. Payments are processed by Stripe. We do not see or store your full card number, CVC, or expiration date. Stripe’s privacy practices are described at stripe.com/privacy.

Automatically collected information. Like most websites, we and our hosting provider may collect basic technical information such as your browser type, device, IP address, and pages viewed. This is used to operate and improve the Site.

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping updates, and customer service messages
• To respond to inquiries you send through our contact form or by email
• To detect, prevent, and address fraud or abuse
• To comply with our legal and tax obligations

We do not sell your personal information.

Service Providers We Use

We share limited information with the following service providers, who are contractually required to protect it and use it only for the services they provide to us:

• Stripe — payment processing
• Supabase — database and storage of order and product data
• Vercel — website hosting
• Shipping carriers (such as USPS or UPS) — to deliver your order

Cookies

The Site uses a small number of essential cookies and similar storage to keep your cart between page views and to support the checkout process. We do not use advertising cookies or third-party tracking pixels.

Data Retention

We retain order records for as long as needed to provide customer support, comply with tax and accounting obligations, and resolve disputes. You may request deletion of your personal information at any time, subject to those obligations.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain uses. To make a request, email us at hello@fielddayfelt.com. We will respond within a reasonable time.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on the Site when reasonable to do so.

Contact Us

Questions about this Privacy Policy? Reach out at hello@fielddayfelt.com.